Monday, September 17, 2012

Don't Buy My Books on iTunes


...just hours after I wrote this post, iTunes took down the offending Smashwords ebooks. lol. Coincidence? Maybe.... Anyway, if you were one of the customers who received a faulty ebook of Severed from iTunes, read on...

Soooo....something's totally screwy with Smashwords and iTunes. My books aren't even supposed to be on iTunes right now and I've struggled for weeks to get them down. Smashwords isn't responding to my queries, which doesn't help at all.

Somehow Severed got messed up on iTunes (which I can't figure out how it happened, but something's not right the with the interior files). People are asking for refunds in the review section, which I would happily authorize - if anyone in power would respond to my pleas for help.

So, for now, don't buy my books on iTunes. I'm trying to sever my iTunes distribution through Smashwords. Once that happens, I will be able to control everything on my own as a qualified distributor directly through iTunes.

No one ever said self-publishing wasn't filled with minefields. But hey, I'm working my butt off to get the problems fixed.

Anyone buy a copy of Severed on iTunes and receive the wrong product?

Drop me an email: - I'll work with you to solve it.


  1. Oh no! I'm sorry that blew up in your face - bad iTunes! No cookies for you!

    Got my fingers crossed that you solve all your problems soon!

  2. This happened to me too. Luckily the file wasn't screwy but I tried to opt out of distribution to Apple with Return to Eden and Smashwords did it anyway. I wonder if you put up your own file - directly through Apple - if it would offer both editions to customers. So sorry this is happening to you. It's so disheartening when we do everything in our power for a perfect experience for our reader only to have someone else mess it up. Hope it resolves quickly.

  3. I was one of the people who bought a screwy book from iTunes. They were very helpful in refunded my money. Don't worry, I promptly used it to buy Severed on smashwords. I just couldn't wait to find out what happens :)